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Onboard Hospitality Forum

Onboard Hospitality has formed a strategic partnership with the International Rail Catering Group (IRCG) to invite rail operators and passenger experience specialists to meet at their own dedicated event within InnoTrans 2018.

Catering, wellbeing, design and innovation experts joined the forum to share relevant market intelligence and insights, and provided visionary ideas and inspiration to those driving onboard excellence within the rail sector.

Roger Williams, IRCG Chairman:

"This event will allow those working to enhance the passenger experience the chance to hear from industry experts as they present the latest trends, innovations, designs and ideas which can increase customer satisfaction, loyalty and repeat travel.”


Speaker 2018

  • Ms. Christine Stockmann
    Head of Product Management Onboard Services, Deutsche Bahn
  • Ms. Claire Ansley
    Customer Experience Director, Virgin Trains East Coast
  • Mr. Manoj Pridhanani
    Creative Manager, Kaelis
  • Mr. Marc Noaro
    Chief Customer Officer, Eurostar
  • Ms. Nicola Webb
    Commercial Director, Rail Gourmet UK
  • Mr. Simon Pont
    CEO, ECR Retail Systems

See here all panel details.

Travel Catering & Comfort Services Route

The exhibition segment of Interiors featured an dedicated area of Travel Catering & Comfort Services. This area has focused on passenger experience equipment, interior fittings and catering products.

Find more details here:
Travel Catering & Comfort Services


Mr. Erik Schaefer
Product Manager InnoTrans
T: +49 30 3038 2034